Item condition and packaging All products are brand new, in their original packaging with all original tags and/or accessories.
These items will take longer to ship as they are yet to be released or received from the manufacturer. Pre-orders Items that are pre-orders include a ribbon on the picture and are marked in the listing as a pre-orders. Regular processing time is between 8AM and 9AM EST. Handling We ship all orders out within 24 hours, 6 days a week. We don’t guarantee that we will receive your returned item.Size charts To review our size charts, please click here. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. If you qualify and have been directed by one of our staff members to return your product, you should mail your product to: 2792 Oakview Way, Davie FL 33328, United States Review product descriptions before making a purchase.
We have bundles available at certain times that include chases. All Chases are at chance and the ratio of chance can be found in the Product Title and Product Description. We do not guarantee Chases unless otherwise noted in the product description. In some cases if a product arrives damaged, we can send a replacement box (not guaranteed). Only valid on regularly marked products.Īny "Exclusive" item such as but not limited to Store Exclusive, Specialty Series, Vaulted, Grail, Chase, Rare, Con, or Sticker items are non refundable. In some cases we reserve the right to send a replacement box for damaged boxes if available. We only replace items if they are defective or damaged. If a sale item is damaged you can email us to request a replacement if available (not guaranteed). We cannot guarantee the condition of sale items. If you wish to cancel an order outside of the 48 Hour Cancellation Policy you will incur a 20% fee of the product(s) cancelled.Īll sale items are final. You must email so we can timestamp your email and process your full refund accordingly. Once a label is created we will not be able to cancel your order. Any in stock items that were ordered can only be cancelled if the label has not been created. Within 48 hours (calendar days) of purchase you may cancel your purchase without incurring any fees. For help with anything below, please email Hour Cancellation Policy
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